Date: TBC for 2018
- State the employers legal compliance for lone workers under Health and Safety Legislation.
- State the possible effects of violence or aggression at work and describe an employers’ responsibilities to take measures to support staff.
- Define personal safety and state why it is important.
- Reviewing and reinforcing your Lone Worker Policy and Safe Systems of Work.
- Recognise the importance of reporting and recording incidents of violence and aggression.
- Assessing risks to personal safety on a daily basis especially in relation to solitary working.
- Describe early warning signs of aggression and violence.
- Identifying potential areas of risk to lone worker (lone working in a building, 1:1 meetings, home visits, out in the community, travel etc.)
- Keeping in touch with others – how to summon help in an emergency.
- Explain best practice strategies for reducing and controlling personal safety risks.
- Use at least three strategies for de-escalation and diffusion.
- Put knowledge into action with a personal plan for improving personal safety at work.